Dear Family Member,
As a valued family member of our community, we appreciate the trust you place in us and want to inform you about how we are addressing the coronavirus (COVID-19) situation.
We are closely monitoring events in our local community and continuously updating our policies and protocols as a result of new information.
Please know that our facility is following all recommended guidance from public health authorities and the Centers for Disease Control and Preventions, including best practices for hygiene, infection control and medical professional team health. We feel confident in our ability to care for your loved one according to the quality care that you have come to expect and deserve.
Our highest priority is to keep all of our residents and staff as safe as possible.
Therefore, at the recommendation of management, we will be testing all residents and staff for COVID-19. This effort will help to determine the need for further prevention and control or treatment.
The administrator and/or director of nurses will be available for questions and concerns.
Please understand that this is a precautionary and preventative measure ONLY.
Thank you for your continued trust and loyalty as we work together to keep everyone safe and healthy.